Halloween is finally here! While this holiday is full of fun activities like trick-or-treating, costume parties, and carving pumpkins, it got us thinking about something so many people are afraid of: failure. As a leader of your chiropractic practice, the last think you want to do is fail. Your patients and employees rely on you. So how can you avoid failure? One way to do this is to go from being a good boss to a great boss. As a boss in the “good category, a lot of things are already being done correctly, but we all have room for improvement. Here are our tips.
Problems With Patient Retention?
Are you having trouble with patient retention? We find many chiropractic professionals are focused solely on attracting new patients and inadvertently neglect their existing patients. Getting new patients is great and an essential part of operating your practice, but you certainly don’t want to lose the loyal following you’ve built. In fact, it costs more money to get a new patient and returning patients drive a greater ROI. Your happy patients can be your best brand ambassadors, and that’s only a few reasons to invest in patient retention. Here are our tips to keep your patients coming back to your chiropractic practice.
Keep Calm And Carry On
In a 2015 comprehensive study by Gallup’s , “The State of the American Manager,” they found a tough truth: 50% of Americans have left a job “to get away from their manager at some point in their careers”. That means half of Americans in this study left a job primarily because of their boss. We don’t want you to be that boss. You don’t want to be that boss. Too much intensity can wear your team down, whereas a calm demeanor is not really something employees can get too much of. When you think about it, the core of management is accomplishing work through others. Here are three reasons why calmness is a key managerial trait.
The Importance of Empathy
How To Attract High Quality Employees
As the workforce and expectations of employees continues to change, it is even more challenging for small businesses to to attract high quality employees. There are many aspects that make the corporate world more appealing, but that doesn't mean you should just give up on hiring new staff. There are plenty of people who prefer to work for small businesses, including small practices. Here are our tips for hiring the people you need.
Shining The Light Seminar
Business Plan Basics
We all want more visitors to our practices, more qualified leads, and more revenue. Unfortunately, starting a business isn't usually a "if you build it, they will come" situation. If you are to build a successful practice, you have to create a business plan, assess finances, complete legal paperwork, carefully choose your partners, pick the best tools and systems to get your marketing plan and sales going...and a whole lot more!
Tips For Finding The Right New Hire
If you've previously had to find a new member of your team, you know the hiring process can be grueling. It can take months to find the right fit, both for the position and your company's culture. So, as an owner and hiring manager, what qualities should you look for in a candidate to be sure you aren't setting yourself up for failure? Check out our tips to learn more about the negative impact of a bad hire, and the positive qualities to look for in a candidate.
Building A Trustworthy Brand
Lary Myler, founder and CEO of By Monday, INC., wrote on Forbes.com that "it's a lot less expensive to keep a current customer than to acquire a new one.” In order to run a successful private practice, you've got to have patients, and one of the most important ways you can build strong relationships with your patients is through trust. Let's go over how your practice can establish trusting relationships with patients.