Learn about one of the most common complaints we hear from chiropractors seeking the guidance of ChiroDestiny and tips to help you prevent the problem.
Are you having trouble with patient retention? We find many chiropractic professionals are focused solely on attracting new patients and inadvertently neglect their existing patients. Getting new patients is great and an essential part of operating your practice, but you certainly don’t want to lose the loyal following you’ve built. In fact, it costs more money to get a new patient and returning patients drive a greater ROI. Your happy patients can be your best brand ambassadors, and that’s only a few reasons to invest in patient retention. Here are our tips to keep your patients coming back to your chiropractic practice.
Lary Myler, founder and CEO of By Monday, INC., wrote on Forbes.com that "it's a lot less expensive to keep a current customer than to acquire a new one.” In order to run a successful private practice, you've got to have patients, and one of the most important ways you can build strong relationships with your patients is through trust. Let's go over how your practice can establish trusting relationships with patients.
A while back, Rick wrote a great post about the importance of patient education. He discussed the importance of listening to your patients instead of trying to impose your goals upon them. With that in mind, let's talk about patient goals.