Best Practice Ever

Making the Tough Decisions

Making the Tough Decisions

“They don’t believe in your business, they are just there for the paycheck,” David said. “Do you literally work with someone who is sh**ing on your dream? … Why don’t you set them free?” 

“I’m flat!” (At least I was, until yesterday)

“I’m flat!” (At least I was, until yesterday)

While conversing with chiropractors on Friday, before Larry and I spoke, the predominating theme was fear.  Fear of survival,  fear of the economy, and fear of the future.  There is nothing worse than looking into the sad eyes of a chiropractor and seeing the, “This isn’t how I thought it would be,” look.  “I’m flat,” they would say…and their facial expressions proved them right!

The Curtain Is Up

The Curtain Is Up

When chiropractors talk about training their staff members, they are usually referring to handing their new employees a few crumpled up scripts that they copied from a 1978 practice management manual that their friend’s uncle used all of those years ago.

Time to Make the Donuts!

Time to Make the Donuts!

If you break it down to its core elements, there is no difference between owning a chiropractic practice and owning a donut shop.  There are four elements that must be followed, no matter which business you are running.

I Am Your Patient

 I Am Your Patient

In 1989, when I first sat down to write the first full member textbook for Markson Management Services, I called it, “Chiropractic Practice Management in Action.”  It contained the philosophy, business acumen, strategies and tactics that I thought Doctors of Chiropractic needed to know to attain superior professional performance.

Little League World Series

For the past few weeks, I have been following the Little League World Series.  I’ve always been a baseball fan, yet I’ve never followed the progress of these 12 and 13 year-olds in years past.

The 24 Karat Gold Sink

The 24 Karat Gold Sink

I was taught to do visualization exercises when I was around 12 years old, and I’ve been doing them ever since. I’d like to share the visualization I do in my car while parked in front of my office each morning.

Sticky Charisma

Sticky Charisma

I was at a family wedding last night – a beautiful affair – and during the best man’s speech, I heard two words strung together in a way I had never heard. As the groom’s brother was eloquently sharing his feelings about the man of the hour, he described him as having STICKY CHARISMA.
Instantly, I had a reaction to what he had said…STICKY CHARISMA…wow. What a unique way of capturing a person’s character.