keeping your chiropractic patients

Are You Working to Improve Patient Experience?

Not too long ago, providing excellent care was all you needed for a successful chiropractic practice. Doctors today, however, face some unique challenges. Chiropractors and their staff must provide high-quality, efficient service to attract new patients and achieve high patient retention. Here’s what you need to know.

Problems With Patient Retention?

Are you having trouble with patient retention? We find many chiropractic professionals are focused solely on attracting new patients and inadvertently neglect their existing patients. Getting new patients is great and an essential part of operating your practice, but you certainly don’t want to lose the loyal following you’ve built. In fact, it costs more money to get a new patient and returning patients drive a greater ROI. Your happy patients can be your best brand ambassadors, and that’s only a few reasons to invest in patient retention. Here are our tips to keep your patients coming back to your chiropractic practice.

Building A Trustworthy Brand

Building A Trustworthy Brand

Lary Myler, founder and CEO of By Monday, INC., wrote on Forbes.com that "it's a lot less expensive to keep a current customer than to acquire a new one.” In order to run a successful private practice, you've got to have patients, and one of the most important ways you can build strong relationships with your patients is through trust. Let's go over how your practice can establish trusting relationships with patients.

Chiropractic Patient Goals

Chiropractic Patient Goals

A while back, Rick wrote a great post about the importance of patient education. He discussed the importance of listening to your patients instead of trying to impose your goals upon them. With that in mind, let's talk about patient goals.

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Brett Phone: (914) 589-5697
Rick Phone: (305) 785 - 1512 

Email: contact@chirodestiny.com

Fax: (302) 401-4958

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"I've tried other coaches and tried being in the minutia of my practice and it just wasn't enough. And so I took the plunge and joined ChiroDestiny and I am extraordinarily happy. My coach is incredible and brilliant. Since I joined, my life is so much better, my practice is more efficient, my volume is growing. I couldn't be happier." 

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"What's different at ChiroDestiny is that the coaches actually guide the members through a process of self discovery. It's not about what to do in the practice, it's more about who to BE and in the process the practice changes and the practice grows and that's terrific! I'm so grateful for all ChiroDestiny has done for me. We just hit over 2000 visits in a month for the first time ever! "

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"Rick & Brett provide a dynamic duo that's so needed today in chiropractic because they are doctors who live it, breathe it, and produce it. It's one thing to have a consultant who can only see from the outside, but it's another who lives with their practices and their families and balances those challenges and creates new financial opportunities. They are living the dream, and can help anyone to live theirs too."

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"This past year with ChiroDestiny, I've saved more than ever before (both pre and post tax), my actual days in office decreased, my income increased, and I lowered my overhead. By far the greatest success/accomplishment is the fact that despite having repetitive acute flare ups of a low back problem which transformed into a chronic issue this year, I remained calm, stayed focus and did not disintegrate to an unhealthy version of myself."

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